Metrostav Development > Customer care > Customer Care Centre Metros

Customer Care Centre Metros

Customer Care Centre
Cosy home creates a solid base of our life. That is why, it is crucial to create a home matching all the requirements regarding modern and comfortable living while being ecological and economical.

Already in the initial stage of each project, our team together with architects and specialists in environmental technique put emphasis on the disposition of each apartment or house. The solution is however not universal. We try to comply with our clients’ requirements regarding the functionality and design and offer each of them individual approach towards the matter.

Would you like to change the designed layout of your apartment /house; surface finish treatment or furnishings?
Employees in the Customer Care Centre are ready to present to you the complete offer and discuss the possible treatments and standard and above-standard furnishings. The Centre is at your disposal until taking over of your new apartment/house. It is solely up to you and your imagination how your new ideal home will look like.

Each member of our team in the Customer Care Centre is ready to provide you with an advice, and furthermore, to guide you through the process of execution of the necessary treatments and modifications. He will represent you at the meeting with the estate agent and construction supplier. His main task is to protect your interest with regard to the agreed budget of the client modification and successful completion of the construction.

Within Skupiny Metrostav, we cooperate with subsidiary company METROS, s.r.o. which is responsible for the service and execution of client modifications.
You are more than welcome to visit the showroom situated 200m from the headquarters of our company. All members of the Customer Care Centre are experts in their scope of activities, having more than 10 years of experience, looking forward to discuss and consult following matters:

  • alternatives of standard furnishings
  • total scope of possible client modifications for particular project
  • modification of apartment layout
  • above-standard materials and furnishings
  • price calculation of client modification